Serena Mall Privacy Policy — Your Data, Your Rights, Your Security
Your personal information deserves clarity and protection.
Serena Mall is dedicated to responsible data handling, open communication, and privacy practices aligned with international standards.
Effective Date: September 20, 2025
1. Types of Information We Collect
We collect only the details you voluntarily choose to share while using Serena Mall. This may occur when you:
- subscribe to our updates
- send inquiries
- engage with content on the platform
Information may include your name, email address, device characteristics, browser type, and general interaction preferences.
2. How Your Information Is Used
We process your information in order to:
- provide core platform features
- deliver content that aligns with your interests
- analyze usage patterns to enhance the site
- comply with regional legal and regulatory obligations
Your information is used exclusively for operational and service-related functions.
3. Confidentiality & Limited Sharing
Serena Mall keeps your personal details confidential.
We do not trade, rent, or sell your information — ever.
Your data may be shared only under specific, limited circumstances:
- when required by law or governmental request
- when you explicitly authorize sharing for a defined purpose
- when essential services (such as secure hosting or analytics providers) must process data under strict confidentiality agreements
4. Use of Cookies & Browsing Technologies
Our website uses cookies and similar tools to:
- maintain platform functionality
- analyze aggregated traffic patterns
- customize certain user experiences
You may adjust cookie settings through your browser at any time. Restricting some cookies may affect performance.
5. How We Protect Your Information
To safeguard your personal data, Serena Mall employs:
- encrypted communication channels
- secured servers and restricted-access environments
- authentication and access-control systems
- ongoing security assessments to detect potential vulnerabilities
These safeguards help prevent unauthorized access, misuse, or alteration of your information.
6. Links to External Websites
Some sections of Serena Mall may include links to independent third-party platforms.
Because Serena Mall does not oversee their privacy practices, we encourage reviewing their individual policies before sharing any information with them.
7. Age Limitations
Serena Mall is intended exclusively for users 21 years of age or older.
We do not knowingly collect information from individuals under the required age.
If you believe that a minor has submitted personal data, please inform us so we can remove it promptly.
8. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- request a copy of the information we store about you
- update incorrect personal details
- request deletion of your data
- restrict how your information is processed
To exercise any of these rights, contact us through the communication channels listed on our website.
9. Changes to This Policy
We may revise this Privacy Policy from time to time in response to:
- new regulations
- technological improvements
- updates to our internal processes
If any major adjustments are made, we will clearly communicate these changes on the platform.
10. Contact Serena Mall About Privacy
If you have questions about how we handle your data — or want to submit a privacy-related request — please reach out to our support team through the official contact information available on our website.